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Terms & Conditions

DEFINITIONS – For the purpose of these terms and conditions the following definitions will apply:
“Supplier” means Kooltrade Limited and all Trading Divisions thereof.
“Customer” shall mean the entity to which goods and services are supplied by Kooltrade Limited and any Trading Division thereof:

1.  GENERAL
1.1   Goods sold or supplied in accordance with these Terms and Conditions, which in case of conflict, shall override any terms or conditions imposed by any third party, and which can only be varied in writing signed by a duly authorised representative of the Supplier.  Each contract of sale is herein referred to as the “Contract”.  Any terms and conditions of the Customer shall not apply.
2. PRICES
2.1   Unless otherwise agreed in writing, prices quoted for sales are ex works and any packaging, loading, freight and insurance charges are payable in addition to the prices quoted unless specifically waivered by the Supplier in writing.  The Supplier shall be free to increase quoted prices on written notification to the Customer (whether accepted or not) and the Contract price shall be that ruling at the date of delivery of goods.  All prices are quoted exclusive of value added tax
2.2   The Customer shall be exclusively responsible for all importation/shipping costs including customs duty.
3. PAYMENT
3.1   Liability for payment arises on delivery.  Unless specified in writing, payment terms are within 30 days following the date of delivery.  The Supplier reserves the right at any time to charge interest on late payments on a day to day basis (at an annual rate of 4% over the sterling base rate from time to time as issued by the Bank of England) from the due date on late payments as well as after and before any judgement
3.2   The liability of the Customer for payment shall be in full with no right of offset by the Customer with out prior written consent of the Supplier
3.3   Quotations are given and orders accepted on a net basis
4. DELIVERY
4.1   Unless the contract provides for more than one delivery goods shall be delivered and accepted as soon as ready.
4.2   The Supplier shall endeavour to meet the delivery as requested by the Customer, however there shall be no obligation to deliver goods by any specified date.  Delivery and completion dates quoted or included in the Contract are given in good faith but are estimates only and do not constitute a binding term of the Contract.
4.3   For UK deliveries, delivery shall take place at the agreed destination within the UK except in the case of the Customer collecting goods where delivery shall take place when the goods are loaded onto the collection vehicle.
4.4   Where the contract provides for delivery by instalments, on reasonable justification or as a variation to the Contract, each instalment shall constitute a separate contract and any failure or defect in any one or more instalments delivered shall not entitle the Customer to repudiate the Contract or cancel any subsequent instalments.
4.5   If the goods are not taken up or delivered by the quoted delivery date by reason of any default of the Customer, the Supplier may either treat the Contract as repudiated or alternatively store the goods at the Customer’s risk and expense and charge the Customer accordingly for any associated costs.
5. TITLE AND RISK
5.1   Title to all goods supplied remains vested in the Supplier until the purchase price and all other monies owing by the Customer in relation to those goods have been paid in full.
5.2   In addition and without prejudice to 5.1 above title to goods supplied remains with the Supplier until such time as there are no monies owing by the Customer on any account.  Cheques shall not be treated as payment until clearance.
5.3   Risk passes to the Customer on delivery.  Pending title passing such goods shall be kept separate and insured to their full value by the Customer and in all respects hold the goods as a bailee for the Supplier, who shall be entitled at any time to repossess its goods, with any necessary access therefore being allowed, and where relevant procured, by the Customer.
5.4   The Customer may sell the goods in the normal course of its business, but any such sale of goods to which the title has not yet been passed shall be made as agent for the Supplier and the Customer shall hold in trust for the Supplier such part of the proceeds as shall be equal to the amount due to the Supplier and shall take place the same in a separate account until payment has been made in full.
6. VARIATIONS
6.1   A shortage of surplus charged pro rata not exceeding 10% will be accepted by the Customer as due execution of any order.
6.2   When the Supplier supplies goods to the Customer to its special requirements or for its special purpose the dimensions stipulated by the Customer will be observed as nearly as possible but deviations there from not adversely affecting the product to any material extent shall not affect the Contract or entitle the Customer to cancel the same or to receive damages.
7. COMPLAINTS, CLAIMS AND RETURNS
7.1   If the Customer wishes to raise a complaint against the goods supplied, the Customer’s complaint must be lodged with the Supplier within fourteen days from the receipt of the goods. Returned goods will not be accepted unless the Supplier or its representatives shall first have the opportunity of examining them and have agreed to their return.
7.2   Claims in respect of damage, short or non-delivery will not be entertained unless notified in writing to the carrier within the time limit specified by the carrier, and to the Supplier within three days of the date of delivery for damage or short delivery, and within fourteen days from date of invoice for non-delivery.
7.3   The Supplier will only accept back unused in original condition returns as faulty.   The Supplier cannot be held responsible for any damage incurred whilst in transit due to insufficient packaging by the Supplier
7.4   The Customer will bear the responsibility for safe return of the goods to the Supplier and should the Customer request the Supplier to collect the goods a charge of  £12.50 plus VAT will be charged each pick up or delivery, The Supplier reserves the right to increase the delivery charge without notice to the Customer
7.5   The Supplier reserves the right to repair or replace parts etc as necessary on any used items for repairs at its discretion. All returns must be maintained in good condition and noted by style upon the return request documentation.
8. COST VARIATION
8.1   Prices are subject to revision in the event of any increase in cost incurred by the Supplier between the date of confirmation or order and the date of delivery to Customer.
9. FORCE MAJEURE
9.1   The Supplier may suspend or cancel its obligations under the whole or any part of the Contract if by reason of circumstances beyond its control, including but without limitation strike, lockout, labour dispute, damage to or loss of failure of machinery, war, Acts of God, adverse weather and shortage of carriage, the Supplier is prevented or hindered from performing these obligations, or performance of those obligations is to a substantial degree rendered difficult.  In the event the Supplier exercises its right of suspension, the Customer may within 7 days cancel any remaining part of the Contract conditionally on paying the Supplier’s expenses incurred to date and fair charges.  There shall be no liability for any such suspension, and on any such cancellation whether by the Supplier or by the Customer, the liability of the Supplier (if any) is limited to repayment of any part of the price received less fair charges and any expenses already incurred.
9.2   The Supplier does not supply goods or undertake work on approval and goods are non-returnable except with the express prior written agreement of the Supplier
9.3   The Supplier reserves the right to alter stock and prices without prior notice.
10. LIMITATION OF SELLERS LIABILITY
10.1   The liability of the Supplier is limited to the replacement of the goods or at its option, the refunding of the price. In particular no claim for any consequential loss will be entertained.
11. CONDITIONS AND WARRANTIES
11.1   All goods are supplied to the specification or express requirements of the Customer and they are deemed to have satisfied themselves that the goods are fit for purpose. All prices are fixed on the basis that the Customer will cover himself by Insurance against risk arising from the goods
11.2   Faulty goods cannot be used as grounds for withholding payment. Deductions should not be made without prior agreement.
12. SUSPENSION AND TERMINATION
12.1 if:  
  12.1.1  the Customer exceeds any credit limit; or
  12.1.2  is in breach of the Contract  or any other Contract with the Supplier
  12.1.3 any event conferring a right to termination under 12.2 below shall have occurred; then in any such case the Supplier shall be entitled (without prejudice to its other rights hereunder) to suspend its further performance of the Contract for such reasonable time as it shall deem fit and this purpose to stop any goods in transit to the Customer
12.2   The Supplier may by notice, terminate the supply obligation if the Customer is in breach of the Contract or any other Contracts with the Supplier (such breach, if remediable, not having been remedied within 7 days of notice from the Supplier) or any judgement against the Customer is unsatisfied for 14 days or (being an individual) the Customer dies or commits any act of bankruptcy or (being a corporation) the Customer enters liquidation or receivership or administration or any event analogous to any of the foregoing shall happen and any such termination shall be without prejudice to the Customers obligations and Supplier rights under the Contract.
13. ASSIGNMENT
13.1   The Contract may not be assigned or any rights thereunder without the prior written consent of the Supplier
13.2   The Supplier shall be entitled to assign the Contract or any rights thereunder to group companies of the Supplier.
14. ENGLISH LAW
14.1   The Contract shall be governed by English Law and the Customer shall submit to the non-exclusive jurisdiction of the English courts.




Copyright 2007. Kooltrade Limited. All rights Reserved. Click here to read out Terms & Conditions